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Return and Refund Policy

The Company endeavors to provide products of reputed brands who have high standing on quality. The User also understands that natural products may have variations. In the unlikely event of the products not meeting the expectations of the User, the Company will be notified within a period of 07 days from the date of delivery, Such notification by the User will be promptly addresses by the Company in the following manner:

1. The Company will notify the Seller immediately.

2. The Seller will replace such product, without any questions, and the replacement product will be dispatched to the user as per the regular operations. The Seller will subsequently pick up the defective product directly or through its courier partner.

3. The User, at the time of the notification of deficiency, may opt for refund of all monies paid for the product such notified. In such a case, no product replacement shall be made and all monies paid by the User for such product notified will be refunded in full after the product has been returned to the Seller. The refund will be done in the form of a cheque drawn in favor of the user, or through an electronic transfer, within 2 weeks of return of product.

No clause contained herein or elsewhere provides for any compensation whatsoever to the User or his representative beyond the replacement of the product or refund on monies paid as described above.

Background

www.deshse.com (the Website) is owned by Benor Organics Private Limited (the Company), a company incorporated in India. It is an e-commerce portal aimed at propagating, promoting and enabling consumption of Products for Sustainable Living. The buyer and the end customer, including any one representing the end customer (the User) agrees to have read, understood and accepted the terms and conditions mentioned below and elsewhere without any modifications at the time of registration. Placement of orders for the products available on the Website shall be conclusive to acceptance of the terms and conditions. The Company may assign its rights and duties under this agreement to any party at any time without notice